0121 464 4376
  St Paul's, Hertford Street, Balsall Heath, Birmingham, B12 8NJ

We offer a child-centred approach with all our services and programmes are designed to meet the needs of families. If you are a professional, working with a family that you wish to refer to our services, you can do so by completing a Request for Service Form, located on the Birmingham Forward Steps site. 

The Family Support Team collaborates with health visitors, midwives, schools, nurseries and other professionals to provide effective support for local families.

We offer a range of services that includes individual support, workshops, parenting programmes, well-being services, home visits, and referrals to relevant services.

Family Support Duty/Drop-In

Our team is available on-site throughout the week and can be reached from 9:00am to 5:00pm, as we have a duty worker system in place where you will meet our friendly staff who are ready to assist you. If you need help, support, or guidance, please talk to one of our team members, and they will direct you to the appropriate service.

Wellbeing Group

Our Wellbeing Programme is a 6-week, non-accredited course designed specifically for women facing challenges related to their mental health and overall well-being, particularly those who may feel isolated.

The programme offers a safe and supportive learning environment where participants can explore Protective Behaviours. The course is delivered practically and aligns with the NHS’s five steps to mental well-being. We collaborate closely with Birmingham Mind to provide these sessions.

Solihull Approach – Antenatal

Who it is for:
From conception up to birth

Course content:

  • Helping you and your baby through pregnancy and birth Getting to know your baby in the womb
  • You, your baby and the stages of labour
  • Helping you and your baby through labour and birth Feeding your baby After your baby is born

Course length:
5 weeks.

Promoting Happier Parenting (PHP)

Promoting Happier Parenting is a 5-week programme. Sessions involve discussion, sharing of ideas and looking at strategies to promote positive behaviour in your child. 

families